Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Web Control Panel you can find a detailed Help Center section featuring lots of educational articles and regularly asked questions. They are compiled by our support team of trained techs. Just fill in your question and our intelligent system will offer you the best answer.

  • Top quality support service
  • How–To Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly demonstrate how you can tackle a common problem connected to your website hosting service account. You’ll find the tutorials in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer care service and a 1–hour response guarantee. Our knowledgeable tech support engineers will be available to you 24/7 to respond to your questions and to rectify any problem that you may face. Just send a helpdesk ticket from the Help Center section and we’ll reply to you within a minute.