1 hour ticket response
We are specialized in giving a prompt and adequate solution to each customer support ticket submitted by a client. Our qualified tech support team members will examine your question and will offer you the most effective solution. We offer a 1–hour response time guarantee for all support tickets. In reality, our average helpdesk ticket response time has proved to be 20 minutes.
A Top–Notch Support Service
We have a team of web hosting support experts who will be happy to answer all your requests whenever you need help. Almost all our help desk support team representatives have several years of experience in the website hosting service field, so you can constantly depend on swift and in–depth answers to your problems.
An Intuitive Help Center Section
To help you find a quick tip on how to use a particular feature, we have incorporated a truly user–friendly Help Center section in your Web Control Panel. You can browse through a huge collection of web hosting account administration articles and website administration articles, check out our F.A.Q. archive or watch our educational video tutorials.