Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance team is educated to very quickly take care of all website hosting service clients’ queries and help inquiries. Through our ticket system, it will be possible to submit your question and a support crew fellow member will likely get back to you in only maximum 1 hour. Actually, practice shows that the general reaction time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time needed. Our staff of specialists is going to be online for you 24x7x365 to respond to all of your questions and to remedy any problem you will likely have. You are able to submit a help support ticket from the Great Host Server Web Control Panel or drop a message whenever. In addition, on working days, you could ring us or use the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need help while working within the Control Panel, you can always click on the Help key and track down your concern in the variety of articles that will come up. We have also turned much of the content articles into educational videos. The list of video tutorials will show up if you select the Videos press button located in each section.